November 23: Due to the increasing occurrences of online fraud and financial scams, Google Pay has stressed the importance of users remaining vigilant and refraining from using screen-sharing applications during transactions. The company asserts that it utilizes advanced Artificial Intelligence and anti-fraud technology to detect suspicious transactions in real-time, collaborating with other businesses to establish robust safety protocols. However, despite these efforts, fraudsters may attempt to mislead users into taking actions that could lead to financial losses. Google Pay offers a two-step security system involving app unlocking and the use of a UPI PIN to finalize transactions.
The first step secures the payment application, while the second step, requiring a confidential UPI PIN, is akin to safeguarding an ATM PIN. Despite these stringent security measures, instances of questionable activity may still occur. In order to ensure user safety, Google Pay has implemented a set of guidelines.
These guidelines advise users to protect their personal information, including the OTP received when logging into their Google Pay account. Furthermore, users are urged to refrain from conducting financial transactions while distracted or under pressure during a phone call, as well as to avoid sharing sensitive personal details on social networking sites. By adhering to these guidelines, users can shield themselves from potential threats and have a secure experience with Google Pay.
As a precautionary measure, Google Pay discourages the use of screen-sharing apps during transactions. These apps allow users to share their device screens with others in real-time, enabling them to view and sometimes control the shared screen remotely. While these apps have legitimate purposes such as collaborative work, troubleshooting, or remote assistance, they can pose potential risks when used during financial transactions, especially on platforms like Google Pay.
These applications have the capability to compromise the security of sensitive data. During a transaction, these apps might inadvertently record and transmit confidential information such as passwords, PINs, or other personal details. Sharing your screen with another individual, particularly during a financial transaction, could create an opportunity for unauthorized access. Malicious individuals could exploit the shared information to take control of your device or exploit vulnerabilities in the transaction process.
